Kats Chiropractic Consultants CHIROpulse

209 Transformational Coaching Stories

• Marisa Mateja

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Welcome to the KC CHIROpulse Podcast.  

This week’s topic:  Chiropractic Practice Coaching and Transformational Success

The KC CHIROpulse Podcast is designed for Chiropractic professionals ready to elevate their practice to new heights, and is hosted by Kats Consultants coaches Dr Michael Perusich, Marisa Mateja, Dr Troy Fox and Dr Alex Kallio.  The Kats coaches are all seasoned experts in Chiropractic business development.  This podcast provides invaluable insights and actionable strategies to help you create a flourishing and sustainable Chiropractic business.

In this episode, we discuss:

  • Why practice coaching is imperative to your success
  • What does a practice coach do for you behind the scenes
  • How the oversight provided by consulting is invaluable to running your practice
  • How a business coach can help you steer through the myriad of potential issues that can arise in practice management
  • …and so much more…

In each episode of KC CHIROpulse, we delve into crucial aspects of building a successful Chiropractic practice, covering topics such as establishing a strong foundation, adopting a patient-centric approach, mastering marketing techniques, achieving financial fitness, fostering effective team building and leadership, integrating technology and innovation, and navigating common challenges in the field.

Whether you're a seasoned chiropractor or just starting your practice, the KC CHIROpulse Podcast offers a wealth of knowledge and personalized practical advice to help you navigate the intricate world of Chiropractic business. Join us on this journey as we explore proven strategies, share success stories, and connect with industry experts to empower you in your pursuit of building a thriving Chiropractic practice.

Don't miss out on the latest insights and expert guidance. Subscribe now and unlock the secrets to taking your Chiropractic practice to the next level. Your success is our priority at Kats Chiropractic Business Advisors.

DISCLAIMER:  The information presented in this broadcast is for educational purposes only and is not intended to offer legal, investment, accounting, or medical advice, and represents the opinions of the speakers.  Seek the consultation of a professional for advice in those areas. And remember…your results using this information may be different than described.

Be sure to SUBSCRIBE to the Kats Consultants CHIROPulse Podcast
When you are ready we can help.


KC CHIROpulse Podcast. Helping Chiropractors keep their pulse on success. Thanks for listening.



Dr. Michael Perusich:

Doctors, how can business coaching transform your practice? Hi everybody. Welcome to the KC ChiroPulse podcast, brought to you by Kats Consultants in Chiro Health, USA. I'm your host, Dr. Michael Perusich, and I'm joined by almost everybody on our team. Marisa. Troy. Alex. Today, you guys, I just, and I'm thanks for all jumping on here. I want to talk a little bit about some of the great transformations that we see in practices, and we can talk about, how doctors have gone from point A to point B and how their practices have changed along the way.'cause I know we've all got some great stories and so Marisa, I'm gonna, I'm gonna actually start with you.

Marisa Mateja:

Oh good.

Dr. Michael Perusich:

Yeah, you'd be ready for that.

Marisa Mateja:

I'm ready.

Dr. Michael Perusich:

One of the things that we often are helping doctors with is transforming their staff into not just task doers, but really strategic partners in the practice.

Marisa Mateja:

Yeah, absolutely. I think it's one of those things that. Some offices can overlook how important your CAS can be, but if you bring them into the fold and let them see what your goals are what the practice can do, all of those things, it's amazing when you let them loose What they may find for. Improving efficiency in the practice or looking for ways to improve flow or speeding up that time that we're with patients, which may increase our capacity along the way. All those little things matter and it's bringing them in and training them the proper way to make sure that they can see the practice in a different manner, not just be a task doer.

Dr. Michael Perusich:

And Troy, I know you've had great success really developing your staff into those strategic partners. Can you tell, talk a little bit about that success that you've had with that?

Dr. Troy Fox:

Yeah. We, and over the years we've tried to do this with everybody that comes in. Long term, we don't bring people in as employees to start with. We bring in them in as partners in a different area of the practice. So they may start in one area. You may be a partner that starts at the front. You may be a partner that maybe works in shockwave or wherever we may need you. We like to make people subject matter experts. And then once we make'em subject matter experts, then we cross train them across the board because we want you to be able to do. Everyone's jobs, I'd like'em to be able to do my job as well, but we haven't quite gotten that one down yet. But they do a good job of cross training across the board and what that does is it creates ownership because they understand how the whole practice works. And they also are a subject matter expert that helps train other people. So we had one of our staff, Kaylee, the other day, that actually trained two other ladies. I wasn't even in there. She's training them on Shockwave. Fantastic. That's wonderful. That's great. I would launch while she was training them, so she's a subject matter expert at that point. So bringing staff in and number one, making staff feel value in the practice is really the importance of what we wanna do. And we preach to our staff an empathetic approach to our patients. If we find somebody that's like that, that could become a subject matter expert, guess what? You're a winner on a team. And that's really a lot of, that's been driven through the years by our Kats consultants over the years. I can go all the way back to 1996 when I graduated and I was in the Fast Start program with Kats with, that's what it was called back then as a student. And so that's where it all stems from.

Dr. Michael Perusich:

You and I both started on that platform. Yeah. And I want to come back to the cocktail napkin management stuff we used to do for a minute. Now, Alex, I know you've had that same success in your practices and you managed multiple locations and things, but you also have been working with a lot of our clients over the years, really helping them integrate that. Staff development process and their practices and some of those that you've been coaching with have had some great success in making that transition of getting some of that off of the doctor's shoulders and really developing that staff into those revenue producing partners in the practice. And I know there's some great success stories that you can talk about there.

Dr. Alex Kallio:

Yeah, I mean there's quite a few different avenues we look at with that. But you talk about helping in the revenue centers, all of these things that practices are adding these days. Troy mentioned shockwave. You look at decompression, you look at, laser, all of these things that, yeah, the doctor's gonna write the prescription for it and, get it on the patient's treatment plan, but. Staff should be doing that, but they've gotta understand it. They've gotta know the ins and outs of the service, but, they can be running all of those things. And so getting the staff involved to not only do a lot of those services, but then, you layer that into helping with the office flow and how, how are we moving patients around to different rooms? And going back to even what Troy was talking about there, we even just, we had an office the day that, had a new staff person in that was. Skipping training on an insurance section. And I was like no we want them to come back and at least have the basics the baseline knowledge of that. If you're an office that's got multiple staff, you're inevitably gonna have times where staff's out, whether it's vacation or illness, and somebody else has gotta be able to just to plug in, slide over into their spot for the day or the week or however long it is. So it's incredibly important that we get them cross trained and they know. All the avenues within the clinic to help it run smoothly even when everybody's not there.

Dr. Michael Perusich:

Yeah. All good points. All good points. So I've got the yellow light here. We gotta take a quick break, but when we come back, I want to continue talking about some of these success, some of these great stories that we have. I'll get it out here in a minute and keep this conversation going. So hang out everybody, we'll be right back.

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Dr. Michael Perusich:

All right. Welcome back to the KC ChiroPulse podcast, brought to you by Kats Consultants and Chiro Health, USA. So we're talking about taking your practice and transforming it into a greater practice, a bigger success story. And I wanna talk a little bit for just a second, just about our approach, our philosophy behind that and how. We believe that to run a great practice, it's not just about getting great patient outcomes. It's not just about having the right tools in your practice. It's as much about managing your business as an entrepreneur, as anything. And so that's what we bring to the table. We bring that dynamic, innovative approach to managing your practice from the business standpoint, and a lot of that. I'm gonna get to it. A lot of that starts with the numbers, because the numbers never lie to you. So we help a lot of our practices really track that statistical aspect of the practice. And so I wanna talk a little bit how and why that is so important. Marisa, I know you really ingratiate staff into understanding the stats of the practice. Yeah. And really tracking those on a daily basis.

Marisa Mateja:

I think it's really important for CAS to understand the numbers of the practice and the basic numbers at least. We're not getting into some of the in more in depth things probably, but understanding how to track those things, how they play into what's happening with the practice, being able to look ahead on schedules and predict what's gonna happen with the practice. All of those things play into really. Being successful. So we have to make sure that our employees also understand what those numbers mean. So a lot of those numbers can fall back to, what's happening when people drop out. What's, do we need more training around certain areas? There may be retention factors that are really noticeable in our numbers. And so if they understand what to look for, then they can also help. The doctor run a more successful practice and keep people under care longer.

Dr. Michael Perusich:

Yeah. You already mentioned, you mentioned things like retention. Those are hugely important, but if you're not tracking it, you'll never see it because so many patients just sneak away from the practice and docs. Troy and Alex, you both know the importance of digging deep. Into the stats, and our profession has a tendency to run across the surface of the statistics of a practice. It's commonplace to look at services and collections and new patients and patient visits and develop these arbitrary numbers like PVA and Troy and I have broken that one down many times. But I hate that number because it makes no sense. So we're really not tracking. The deep numbers in the practice and seeing if it's growing. Are our retention rates good or bad? Are we turning a profit? That's a big one. We see those kind of things all the time. And so when we're looking at a client's stats, let's talk a little bit about how we're using those black and white numbers to help them grow their practice. I know one of the things that we track is the U unique patient visit number, and we all hear, when we go to conventions and things, we hear doctors saying, oh, I see this many patient visits, or I see this many new patients, but that doesn't really mean anything. Is the practice growing? If you tell me you're seeing 45 new patients a month, that doesn't tell me if your practice is growing. So we're always digging, looking at how's it growing.

Dr. Alex Kallio:

If you've got 45 new patients, but you lost 30 of'em out the door.

Dr. Michael Perusich:

Yeah. It doesn't matter.

Dr. Alex Kallio:

Yeah.

Dr. Michael Perusich:

Yeah. We always have to be looking at those kind of things and making sure that we know what the dropout rates are and that we're bringing in enough new patients to at a bare minimum, cover that dropout component so that we're at least keeping the practice level.

Dr. Troy Fox:

If it seems like some of this stuff's a bit overwhelming if you're listening to us for the first time and you're like, wow, that sounds comprehensive, but I don't have time to understand all that. That's where we come into play. Your job is to provide the numbers and the problem that most clients that we've seen in the past, when they don't know their numbers, it's almost a head in the sand approach. It's if I don't write my numbers down, I don't have to deal with. The consequences of what happens when my numbers aren't good, or what happens as a result of this number not being where it should be. And so I'm not really sure about where my numbers should be, but I'm pretty sure that they're not where they are. Where I'd like'em to be. So I'm just gonna stick my head in the sand and I'm just not gonna do any numbers. And we'll bring people in and go, listen, if you actually look at these numbers, yes, it's a little bit revealing. It's kinda like the emperor has no clothes, right? It's a little bit revealing when you first do, but you'll become addicted to stats. Once you start looking at how we. Minutely look at it. It's almost like when I go into a practice, there's two different things. One, I wanna know what all the stats look like, and number two, I wanna dissect your practice from inside out. In other words, I'd like to walk into your waiting room and sit down and sit there for about 15 minutes and observe every little detail about your practice. I like to start small and work up to the big, and that's how we do with the numbers. I think it's a fantastic approach that allows you to say, you know what? Here's where the problem is. It's almost like golf instruction. There's a million videos on YouTube about how to swing a golf club, but there's also a million ways to swing a golf club, and so there's no real right answer in the fact of statistics. There is a right answer. We can look at the numbers that we can go minutely. If you change this factor, your practice is gonna grow. Yeah, it's so cool.

Dr. Michael Perusich:

And well, and that go ahead Mar.

Marisa Mateja:

I was just gonna say we look at a lot of times statistics to look for, okay, is there anything we can improve? But Alex is getting ready to open another practice and he's looking at projecting and looking at numbers a different way. It's, how can I set goals for myself and what that's gonna look like when I open my doors.

Dr. Alex Kallio:

Yeah. I think the important part of understanding your numbers and looking at them routinely is if you go long enough without looking at them, you become reactionary rather than proactive. And so you've already developed a cashflow issue. A patient, look, you're in a dire need by the time. If you're not looking at these every month or, and regularly that you're trying to react to a problem that's already there. Where once you get that stable and you can get on top of it, you can see something coming before it's a problem in your cash flow or in, a debt issue or, and you're just, you're prepared for when a problem when it arises versus waiting until after the fact. And so it just saves you so many headaches in the office when you're paying attention to it.

Dr. Michael Perusich:

Yeah, very much and we hear from a lot of doctors, and one of you already said this, but they don't track a lot of their stats or they just track the simple things. So this is one of the things that we're doing behind the scenes, and this is one of the great things about coaching, is behind the scenes, we're not only analyzing your stats, but we're trending them. And what does that mean? That lets us see. By charts, we can see the direction your practice is going in different areas. We can see if your fee strategy is off, and that probably just blew a whole bunch of doctor's minds right there because we have a tendency to just set our fees arbitrarily or based on what somebody else in the market is doing, and that's nothing but a race to the bottom. So we can go in and look at your stats and see if your fee strategy's right or not, and then analyze your fee strategy to figure out a new one. And it's amazing how doctors turn the corner on profitability when we do that. Tori, were you gonna say something?

Dr. Troy Fox:

I was just gonna say, for those of you that don't understand about trending, think of it this way. When you look at a market analysis and you look at a stock and you just look at the last month. It's man, this thing's really going up. Then you go back and you look at the five year average and you realize that it's this little tiny spot, this little tiny blip on the chart for the five year, and it's oh yeah, that's not really the whole picture. And that's how we look at things sometimes. We look at things one month at a time, and we've talked about this before, rather than looking at a continuum, you're looking at it for the month, oh my gosh, I've got a bad day or a bad couple days in this month. This is gonna ruin my whole month. If you're looking at it from a standpoint of the whole year or you're looking at a quarterly, or you're looking at, I look at both monthly, quarterly, and yearly when I look at it. And you know what my, I have such a fresh perspective on my practice. It's so exciting. Every day when I look at it and I look at my stats on the regular literally we look at our stats, probably we glance at'em every day. Sure. We analyze'em about once a week and then we look at the numbers and we go over'em with staff, at staff meetings. And so when I look at it, I don't say gee, guys, this Thursday we don't have a lot of people on the schedule. Our pre,'cause what do we do? We do. The sky is falling routine. The sky is not falling just because you have a slow Thursday, right? What did you do a month ago this Thursday? A month ago, this Thursday for me, I was on vacation in Jamaica. So guess what? My Thursday's just a little slow. You know what I did on Thursday, because I had a little lighter load. We squeezed it in and I took the afternoon off so I could go play golf. I'm not upset at all. I was gonna make a joke about golfing, but it was actually true.

Dr. Michael Perusich:

How funny. I

Marisa Mateja:

was just waiting.

Dr. Michael Perusich:

I know, all right. Now that we're out at the golf course, we need to hear another word from our sponsors. So when we come back, let's continue this conversation about how coaching really helps you transform your practice. We'll be right back.

Kats Consultants:

Kats Chiropractic consultants, your partner in chiropractic success. We are dedicated with one-on-one guidance to bring you all your practice management needs. Let's supercharge your practice. Give us a call today.

Dr. Michael Perusich:

All right. Welcome back to the KC ChiroPulse podcast. We are talking about transforming practices through coaching and really what happens when you have a good coach and some of the success stories that we see with practices and, there's a lot of different areas that, that we can go and we were just talking about stats and pricing strategies and those kind of things. The other thing that we see is doctors not getting a good ROI on pieces of equipment that they buy on their marketing and those kind of things. And sometimes we'll ask them, what kind of return did you get on that marketing program? I don't really know. You're asking us if you should continue it. If we don't know the ROI, then we've got a little bit of a problem in trying to make a decision. That's what good coaching does is it helps you track a lot of those little pieces to the practice that are so important. And we all see this. We see doctors get this idea in their head that, Hey, I'm gonna go out and I'm gonna buy a new laser and it's gonna completely transform my practice and bring in all this cash flow. And within three or four months, they're hanging towels from it. So let's talk a little bit about. How we help doctors get off that hump to really get it into play.

Dr. Troy Fox:

First we attach an electronic device that will deliver a really strong shock to you if you buy a piece of equipment and you haven't called us first to ask if it's a good idea, just kidding. But we do try to stay. That's not a

Dr. Michael Perusich:

bad idea.

Dr. Troy Fox:

Contact with you, and we do want to talk about purchases before you make'em, so we can help you analyze this. The other thing is, when it comes to marketing, who are you trying to market? Are you trying to market the Gen X people and you're doing it on Facebook? Guess what? Only 17% of Gen Xers are even on Facebook. So you might be wasting your marketing dollars if you're trying to market Gen X. So there are so many minute details that we can help you with from a coaching standpoint because this is what we do and we do it all the time. Rather than you spinning your wheels in the mud for months trying to figure out how you should market. Or gee, how do I know if I should buy this piece of equipment? A good way to do it is on your coaching call. Ask really simple and we can help you with those things. I think. I think it's really important to have an accountability partner and I can tell you that I ask those same questions before I bought a piece of equipment I went to. A couple of different accountability partners. One of'em being my spouse.'cause she's really good with numbers and I'm really good with I'm literally like a bass in a lake. I see a shiny lure and I'm all over it. I'm like, Ooh,

Dr. Michael Perusich:

I'm sure where that was going.

Dr. Troy Fox:

Who cares what it costs that's gonna look so cool in my office. And so I have accountability partners because you know what? You know why I do that? Because I made the mistake early on in practice of not listening to my coaches. Gee, imagine that. And you know what? They told me not to buy a piece of equipment and it cost me about 60 grand. And you know what? My return on investment was zippo. Zero. And I worked the crap out of it for months trying to make this thing work. And I'm not gonna talk about what product it was or whatever, but it was a very heavily marketed product that looked really cool to chiropractors and it was gonna get you in the door with all these people. And it did, I worked it hard. I don't think there was anybody that worked it harder than I did, and it just wasn't. So guess what? And you know what? My coach at the time told me, Troy, I think you're a little overextended right now with your time and your money. I don't think you should do it. So what did I do? I did it. So yeah I made that mistake. We're trying to help you not make the mistakes. We're like parents, we help you make them stop making the mistakes that we've already made, right? We can't always stop you. I wish I could put a shock collar

Dr. Alex Kallio:

on you. Hope they listen better than than my kids do sometimes to, to some of that. But, I think sometimes one of the issues that doctors tend to forget about is just, if you're looking at equipment or a service philosophy. Yeah, you've gotta be all bought into the benefits, the outcomes, everything of that service in order to prescribe it to your patients. Other way, yeah, you can buy the, the big, shiny piece of equipment, but if you're not bought into how it works and what it can help. It sits there and or you very lightly prescribe it. And again you're spending a big chunk of money every month on this thing, but you're not getting the return on it. Or they haven't analyzed the pricing versus a cheaper option of a similar thing. And how many, how much of that do I have to do for how long? Just to even break even on it. Yeah. And actually do the analysis on it.

Dr. Michael Perusich:

And then once you do bring it in. How are you gonna communicate it to patients? What, how are you gonna look for the opportunities to utilize it? How are you gonna price it? Can you sell it at that price? And everybody hates that word, but can you sell it at that price? We're constantly helping doctors not only analyze those kind of things, but helping to teach and educate their staff on how to be able to communicate and how to watch for the people in your practice who can utilize that service.

Marisa Mateja:

That was exactly where I was gonna go. It's important then to have buy-in from your employees as well. So your cas and your staff are who's going to actually be utilizing that piece of equipment? You may be training someone else to run it. Do they have buy-in on the benefits of it? Do they understand all of that? Have they gone through training? Are they prepared to help you watch for the conversations that pop up from, patients that come in that may need that service. So I think there's a whole nother layer there once you have identified and made sure that you can afford it and all of those kind of things. It's also having buy-in before you purchase it and talking through it with your employees to make sure they're going to actually be able to help you with this.

Dr. Michael Perusich:

Yes, hugely important.

Dr. Troy Fox:

Unfortunately, we're also the people that when you do something stupid like I did back in the day and not listen to my coach, we're the ones that help you try to figure out how to cut that weight with the least amount of loss. Yeah.'cause it's happens. Unfor, I did it. I did it. And the thing is, and we're human and you doctors are human. You're smart individuals that make poor decisions sometimes, just like me. And so the truth of the matter is sometimes we have to help you cut weight. Sometimes you come to us and say, Hey, I'm leveraged to the hill and I've already got a second mortgage on my house and I maybe got 90 days before my practice closes unless somebody can help me and we have to figure out how to help you cut weight. That doesn't always happen. A lot of people are coming to us going, I want to grow, or I just want to be a better practice. And I think I'm tired of just being vanilla and feeling yucky every day. And we get all kinds of practices come to us, but those emergency 9 1 1 ones. We have to know how to help you cut weight quick.

Dr. Michael Perusich:

Yep. Sometimes. Yeah. And you brought up a good point, Troy. We hear a lot of doctors wanting to grow their practice, and yet our profession has this tendency to think there's only one way to grow a practice. And that's through new patients and patient visits. Yeah. And I. When you dig deep into a practice, there are so many other ways. So a lot of times we're putting on our economist hat and figuring out what's the best way to grow this practice. So it meets the doctor's long-term goals. Yeah,

Dr. Troy Fox:

and I won't go deep in depth into it, but I won up 10 grand last month and didn't increase my visits at all.

Dr. Michael Perusich:

Yep. There is a way. There's a way you practice. Yep, yep. For sure. We're digging into a lot of those things and let's just real quickly go around the horn. If you guys have a success story, whether it was in one of your practices or with one of the clients that you guys are working with.

Dr. Troy Fox:

I'll go first. No. Yeah. The success story that, that I look at, I'm just gonna look in general at a at a whole group of our clients, the ones that have made transition from all insurance to almost, or all cash at this point.

Dr. Michael Perusich:

But that's where I was going to level

Dr. Troy Fox:

of satisfaction that they're seeing and they're. There's a process to this, folks. You don't just all of a sudden open the door and say, we no longer accept insurance. I'm not gonna go into the deep details of how it works, but there is a process that we walk you through to get there and the practices that I see and the smiles on their face when they go, yeah, I'm all cash when there is nobody I've seen yet that says I'm all cash. That doesn't smile because the satisfaction, and I'm all cash, by the way, so I'm smiling. Yeah. The satisfaction in that is fantastic. And seeing our clients when they free themselves from the insurance model is what drives me a little bit. I get excited when somebody wants to do that. So for me, I love those success stories. And the other ones I love to see is when somebody does come to us and they're in desperate need, and honestly, I don't think they even believe that we can help them, but they're just looking for somebody. And when they walk out the other side of it and the cloud's clear, those are the other success stories that I really like because somebody that should be a healer in helping people in their practices still gets to do it. And that's a big thing. Alex,

Dr. Alex Kallio:

three, three or four right now that come to mind that we could easily, go through, really two. Very, in all intents and purposes, large, successful clinics, but we, when you dive dove deep into the numbers, they were, submitting everything to insurance and just had a little bit of a, the amount that was coming in off of what was billed. Just wasn't adding up. Yeah. It created some

Dr. Michael Perusich:

weakness,

Dr. Alex Kallio:

that good mix of insurance and cash for these offices that wanted to stay in the insurance market, but there were so many of the services they were doing that just weren't insurance billable and getting those cleaned up, getting those things cleaned up into a cash service, cleaning up some other procedures at the front, and all of a sudden the cash flow. Has been, we're setting some new highs in the clinic with collections and yeah, that starts to create, again, real excitement within the staff. The staff is being more efficient, they're working less hard, they're, and they're seeing the results within that. And that's that kind of thing, is yes, we all love going, to, to cash and certainly getting off of that. I know I'm getting ready to do that with the new office and not deal. On the insurance front, those offices that are staying in that insurance realm, there is still a large portion of services or things that you can and probably shouldn't be doing as cash that you're just battling, beating your head against the door on right now that we can help clean up and oh my gosh, it makes such a difference in those practices that already we have seen huge increases over, the last year's numbers at this time. It's been great to see and there are obviously loving it.

Dr. Michael Perusich:

Yeah, it's huge. Marisa, anything to add?

Marisa Mateja:

Yeah, I always find it fun to see the employees that step up as real loyalty and driven individuals that can really help the practice. So I get the opportunity to talk to a lot of the different members of all the teams that we've got, that we work with. And it's really fun to see them succeed. I just watched two this week finish their CA certifications and they were. So excited about that. And taking some of those nuggets and those, that knowledge that they learned and being able to now implement that into practice and talk to their doctor owners about, maybe some things that need to be changed or upgraded or, maybe bring technology into the mix just a little bit to, to help them be more efficient to, and those kind of things. So it's fun to see. On my side I get to see some of the staff members really explode and become that strategic partner that we were talking about, so that's always fun for me.

Dr. Michael Perusich:

Yeah. Yeah. And we have so many success stories that we could talk about. I'll give one, it's almost a case study just real quick, and then we're outta here. But this is a practice that was a hundred percent insurance. And by following the steps and procedures that we helped them put in place, they went from a hundred percent insurance to a hundred percent cash, and they did it in a fairly quick amount of time, and they're already 20% more profitable. They're having a ball and they were re ready to quit practice before. So there's great success stories out there like that. So just keep in mind, everybody out there, we're not trying to necessarily toot our horn, but coaching has value to it. So find a coach, find a mentor, find somebody that's got the tools and understanding and the business acumen that can help you. Run your business so that your practice can be successful. The two have to work together. Guys, thank you very much for being on here today. Appreciate you taking out a little bit of time to jump on the podcast. Anything else to add here at the end? I.

Marisa Mateja:

No, just go subscribe and and share and all those fun things. We appreciate all of our listeners.

Dr. Michael Perusich:

Yep. And go check us out at katsconsultants.com and see all the great things that we're doing for clients. So we appreciate you tuning in. We'll see you next time. See you.